Big
fish, little fish — choose your pond
Company
size, design and market structure correlate with executive
salaries
Based
on the research of Professor Bård
Harstad
By
Agustín Casas
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Bård
Harstad Photo
© Evanston Photographic |
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Just
as the popularity of star musicians or athletes determines
their earnings, managers' reputations are pivotal in the design
of their contracts and compensation, writes Assistant Professor
Bård Harstad. But what determines a reputation's value and
how is it created? Companies judge potential new managers
on what is known about their past performance. However, not
all jobs are equal for a manager desiring to establish a stellar
reputation — visibility of individual effort is of utmost
importance and is influenced by a company's organizational
structure.
Harstad
writes that "[w]hile the organizational design determines
the allocation of blame and fame within the firm, the value
of a good reputation depends on the market structure." By
combining a model of the market with a model of organizational
design, he shows how changes in the former drive changes in
the latter.
In Harstad's
model, a manager's talent determines the cost of production
under her supervision: Better managers are able to produce
more at a lower marginal cost. Moreover, when competition
gets tougher and the market gets "thicker" (e.g., the
number of potential customers increases), the most cost-effective
firm captures larger market share: Better managers reduce
costs and outfox the competition, and firms are willing to
pay much more for them.
As the competition for market share increases, top
managers' salaries tend to be larger, providing an additional
incentive for executives to gain good reputations. Young managers
with unknown talent are willing to accept a lower wage when
offered an opportunity to work in a position with high exposure.
Firms whose organizational structure allows such exposure
can afford to pay their current managers less.
Firms' organizational
designs vary in, for example, task distribution and transparency.
Tasks may be centralized in one person or distributed among
many. A firm can be transparent, with everyone's performance
visible, or non-transparent, in which only aggregate performance
is discernible.
Imagine a
group of high school students making a Web site where they
all write reviews of their favorite computer games. One of
them, Jenny, writes particularly well. At first their audience
is small, consisting mostly of friends, and Jenny might not
even bother to sign her reviews. But once the site attracts
more visitors, Jenny would likely prefer to have her name
known. The Web site could make her participation even more
visible by including a prominent link to "New Reviews
by Jenny," thus enhancing transparency.
Harstad
analyzes decentralization in transparent and non-transparent
firms by building a model in which two managers deal with
two different tasks. In non-transparent firms, both managers
share the reputation from the success or failure of the entire
firm. This makes it less likely for one of them to achieve
a "superstar" reputation. As competition increases and
the market grows thicker, an extremely good reputation becomes
relatively more valuable. These firms then find it profitable
to centralize control in one manager, as she is able to take
credit for the company's overall success and is therefore
willing to accept a lower salary for such an opportunity.
In transparent firms, where individual managers' performance
is observable, the inverse is true: More competitive markets
encourage decentralized control, as they are able to offer
opportunities to create potentially stellar reputations for
several young managers at the same time.
Returning
to the Web site example, suppose that it expands into two
new game genres, flight and cooking simulators. For that,
it has two new reviewers: Joe and Mary. It is possible to
put, say, Joe in charge of describing controls and Mary in
charge of evaluating graphics in each review. Alternatively,
Mary could review flying and Joe could review cooking simulators.
In the second option, the quality of each writer is more discernible,
and the chances of discovering a new Jenny are high, making
this option more attractive for Joe, Mary and the Web site
when the market is big and the competition fierce. Thus, firms
switch from "unitary" to "multi-divisional" form
in such circumstances.
Harstad's
model also explains why tough competition leads to higher
management turnover. When the market becomes tougher, excellent
reputations are pivotal, so moderately good, experienced managers
are replaced with younger ones more likely to achieve star
status.
Agustín
Casas is a doctoral student in the Department of Economics,
Weinberg College of Arts and Sciences, Northwestern University.
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