Maximizing Team Effectiveness: Building & Leading High Impact Teams

Essential leadership skills for strengthening team performance

Designed to equip senior nonprofit leaders with the skills and insights necessary to drive talent development and enhance team performance within their organizations, this program covers key areas essential for fostering high-performing teams. You will learn strategies for leading teams, managing team dynamics and creating psychologically safe workplaces. You will explore the science of coordination, learning how to structure effective and diverse teams, improve decision-making and boost engagement. Through both theoretical frameworks and practical strategies, you will gain tools to cultivate environments where team members feel valued and motivated.

In addition to team management, this program focuses on critical interpersonal and coalition-building skills. You will delve into creating a culture of feedback, learning how to give and receive feedback effectively while avoiding common pitfalls. The curriculum also includes a hands-on simulation in coalition building, where leaders will practice navigating stakeholder interests and building successful partnerships. Moreover, the program addresses handling difficult conversations, offering frameworks to turn potential conflicts into opportunities for growth and stronger relationships. By the end of the program, you will be better equipped and empowered to lead your organizations with confidence, fostering a culture of collaboration and trust.

Center for Nonprofit Management

VIDEO: Learn more from Professor Andrew Sykes & Academic Director Elise Madrick

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Who Should Attend

  • Nonprofit leaders and executives responsible for leading and managing teams

Key Benefits

  • Enhance your leadership skills by developing effective strategies for leading high-performing teams, managing team dynamics, and creating psychologically safe workplace environments
  • Understand and apply the science of team coordination, including structuring diverse teams, improving decision-making and boosting engagement
  • Learn how to create and maintain a culture of feedback within your organization by mastering techniques for giving and receiving feedback
  • Discover skills for coalition-building, navigating diverse stakeholder interests and developing successful partnerships
  • Acquire practical frameworks to handle difficult workplace conversations, transforming potential conflicts into opportunities for growth and stronger relationships

Program Content

Leading High Performing Teams

  • Understand factors that improve team performance and effective leadership strategies to leverage the team
  • Explore the key analytical and interpersonal skills to manage and coordinate teams
  • Learn concrete strategies for team engagement

The Science of Coordination

  • Understand different dimensions of group and team dynamics and to distinguish between effective and ineffective strategies
  • Consider how to structure/design effective, diverse teams
  • Discover concrete strategies such as how to motivate members and ensure full engagement
  • Uncover how to improve team decision-making, information sharing/communication, coordination processes

Creating Psychologically Safe Cultures

  • Grasp the fundamental principles of psychological safety in the workplace, including its impact on team performance, innovation and employee wellbeing
  • Learn how to create shared group norms between and amongst team members
  • Gain practical leadership techniques to foster open communication and create an inclusive environment where employees feel valued

Developing & Managing Coalitions for Success

  • Learn strategies to deal with a variety of different stakeholders each with their own set of distinct interests.
  • Participate in an interactive multi-round, multi-party simulation that highlights the importance of coalition building and political nimbleness for success.
  • Using the results as a guide, discover frameworks and effective strategies for building and managing coalitions at work.

Developing a Culture of Feedback

  • 2x2 feedback formula and 3 common traps that limit feedback
  • Learn how to give, receive and ask for feedback
  • Understand how to keep feedback requests fresh and relevant over time
  • Engage your team in creating a culture of performance

Difficult Conversations

  • Learn what makes certain conversations difficult in the workplace, why we avoid them and/or handle them poorly
  • Identify a difficult conversation you need to have (e.g. with an under-­‐ performing colleague, or a difficult client) and shift the frame from confrontation and escalation to learning and ultimately enhancing the relationship
  • Acquire a clear framework for analyzing difficult situations and preparing for a conversation around them

Faculty

Elise Madrick - Associate Director, Nonprofit Executive Programs

Maryam Kouchaki - Professor of Management & Organizations

Shana Carroll - Clinical Associate Professor of Management Communications; Associate Chair of the Management & Organizations Department; Co-Director of the Leadership Development and Communications Program (LDEV)

Nour Kteily - Professor of Management & Operations

Andrew W. Sykes - Adjunct Lecturer of Innovation and Entrepreneurship

Nicholas A. Pearce - Clinical Professor of Management & Organizations

Brooke Vuckovic - Clinical Professor of Management & Organizations

Accommodations, Fees & Policies

Location

In-person Nonprofit Management Programs are held at Northwestern University's Chicago Campus.

Wieboldt Hall
340 East Superior Street
Chicago, IL 60611
Directions

Chicago Campus Parking Map - Please Note: the Huron Superior Parking A lot and the Erie Ontario Parking C & D lots are available to the public and should be used when attending programs at Wieboldt Hall.

Application Deadline

The deadline for registration is 10:00 am one business day prior to the program start date.

Scholarship Assistance

Up to 50% scholarships are available for all of our nonprofit executive education programs for those working in nonprofit organizations. All scholarship requests are reviewed by our Registrar and any scholarships granted will be charged to your credit card.

Payment

  • If you request a scholarship, your credit card is submitted upon registration and will be charged once your request is approved (allow 1-2 business days for review).
  • If you do not request a scholarship, your credit card will be charged upon application submission.
Hospitality during the Program

We strive to provide healthy meal choices for our participants for breakfast, lunch and breaks. We typically provide a range of choices, including some vegetarian-friendly and gluten-avoidant selections. We cannot meet all dietary preferences, but we will do our best to accommodate health restrictions, religious restrictions and food allergies.

Accommodations

Participants are responsible for booking their hotel accommodations during their stay in Chicago.

Download Nearby Hotels List

Cancellation Policy:

Participants must notify the Program Manager five business days in advance of the program start date if they are unable to attend. Otherwise, participants will be charged 20% of the stated program fees.

When canceling a program registration, participants may choose to rollover their payment to a future program or receive a refund. Participants are allowed two rollovers, after the second rollover, participants forfeit the money paid to the Center for Nonprofit Management.

*Refund or rollover must be requested at the time of the program cancellation. Once a program payment has been rolled over, a monetary refund is no longer an option. The participant must continue with the rollover process.

Approved By CFRE

THIS PROGRAM IS APPROVED BY THE CFRE TO AWARD CONTINUING EDUCATION CREDITS

Full participation in this Kellogg Nonprofit Executive Education program entitles you to 21 points in Category 1.B—Education of the CFRE International application for initial certification and/or recertification.

Note: Participants who wish to apply for continuing education points on their CFRE application for initial certification and/or recertification will be able to access a tracking form on the course site, once they register for the program.

Learn More

Please email or call us if you would like additional information about Nonprofit Programs

2025 Session

November 3-6, 2025

Start: November 3 at 8:30 AM

End: November 6 at 5:00 PM


Format: In-Person on Chicago campus


8:30am – 5:30pm each program day

$2,000

Scholarships available

Kellogg School of Management

James L. Allen Center
2169 Campus Drive, Evanston, IL 60208
Directions
847.467.6018