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Journal Article
Business Market Value Merchants
Marketing Management
Author(s)
To get a fair return on the superior value that their offerings deliver to customers, progressive B-to-B companies transform their sales forces from value spendthrifts into value merchants. These companies foster value merchants in more ways than simply compensating salespeople on profitability. As a result, their salespeople become value merchants, making business with customers more profitable by finding value drains and value leaks--rather than by seeking price cuts to retain or gain business.
Date Published:
2008
Citations:
Anderson, James, James Narus. 2008. Business Market Value Merchants. Marketing Management. (2)31-35.