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Author(s)

Kathleen Sutcliffe

Klaus Weber

We draw on a survey study to examine the relationship between top executive teams' perceptions of a company's market environment and their interpretive orientations, and the company's subsequent financial performance. Companies with executives that see their environment with a moderate degree of accuracy outperform those with highly accurate or highly inaccurate assessments. Positive interpretative orientations and a low sense of control also enhance subsequent performance. The study supports a pragmatic sensemaking view of executive cognition.
Date Published: 2003
Citations: Sutcliffe, Kathleen, Klaus Weber. 2003. The high cost of accurate knowledge. Harvard Business Review. (5)74-82.