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Author(s)

Gerald Zaltman

Brian Sternthal

Describes the evolution of a broadened concept of consumer behavior. Eras of segregation, comparativism and integration; Derivation and application of consumer behavior knowledge in nontraditional settings; Purchase and consumption related activities of consumers engaging in the exchange process.
Date Published: 1974
Citations: Zaltman, Gerald, Brian Sternthal. 1974. Broadening the concept of consumer behavior.