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Kellogg Operations Department

Faculty in the Operations Department examine how firms design and manage their activities and resources to achieve their strategic goals.

Through both theoretical and empirical research, the faculty study a wide range of industries including retail, transportation, and healthcare. In both research and teaching, faculty consider not just traditional manufacturing topics but also supply chains and services.

Operations faculty include a number of noted, award-winning scholars who have published both scholarly articles and textbooks.

Department faculty publish in academic journals as well as produce managerial-oriented articles and textbooks. Multiple faculty members have won scholarly awards for individual papers as well as career achievement awards such as being named Distinguished Fellows of the Manufacturing and Service Operations Management Society.

Operations faculty members have held numerous editorial positions at top publications, such as Operations Research, Management Science, and Manufacturing & Service Operations Management. Individual faculty have also taken on leadership roles in professional organizations, such as Manufacturing and Service Operations Management Society and the Applied Probability Society.

 

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Recent Operations Research


High order steady-state diffusion approximations
Anton Braverman, J.G. Dai, Fang Xiao, Operations Research, 2022
Understanding Customers Retrials in Call Centers: An Empirical Study
Kejia Hu, Achal Bassamboo, Gad Allon, Manufacturing and Service Operations Management., 2022
The value of information and flexibility with temporal commitment
Sunil Chopra, Pol Boada-Collado, Karen Smilowitz, Manufacturing & service operations management, 2022
Online Allocation and Pricing: Constant Regret via Bellman Inequalities.
Itai Gurvich, Alberto Vera, Sid Banerjee, Operations Research, 2022
Predicting Human Discretion to Adjust Algorithmic Prescription: A Large-Scale Field Experiment in Warehouse Operations
Jan A. Van Mieghem, Jiankun Sun, Dennis Zhang, Haoyuan Hu, Management Science, 2022

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