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Faculty in the Operations Department examine how firms design and manage their activities and resources to achieve their strategic goals.

Through both theoretical and empirical research, the faculty study a wide range of industries including retail, transportation, and healthcare. In both research and teaching, faculty consider not just traditional manufacturing topics but also supply chains and services.

Operations faculty include a number of noted, award-winning scholars who have published both scholarly articles and textbooks.

Department faculty publish in academic journals as well as produce managerial-oriented articles and textbooks. Multiple faculty members have won scholarly awards for individual papers as well as career achievement awards such as being named Distinguished Fellows of the Manufacturing and Service Operations Management Society.

Operations faculty members have held numerous editorial positions at top publications, such as Operations Research, Management Science, and Manufacturing & Service Operations Management. Individual faculty have also taken on leadership roles in professional organizations, such as Manufacturing and Service Operations Management Society and the Applied Probability Society.

Upcoming Events

Research Seminar

Operations Seminar - Vidya Mani

April 9, 2025

Research Seminar

Operations Seminar - Will Ma

April 23, 2025

Research Seminar

Operations Seminar - Ming Hu

May 14, 2025

Recent research

Type/DateTitle/Author
Working Paper
2025
Fast-food stores with a drive-through recovered post-pandemic; Stores without did not
Sunil Chopra, Partha Mishra, Ioannis Stamatopoulos
Journal Article
2025
Using anticipatory orders to manage disruption risk over a short product life cycle
European journal of operational reserach
Sunil Chopra, Florian Lucker, Vadim Glinsky
Working Paper
2025
Learning to Ask the Right Questions: A Multi-armed Bandits Approach
Achal Bassamboo, Vikas Deep, Sandeep Juneja, Assaf Zeevi
Working Paper
2025
Asymptotically Optimal Adaptive A/B tests for Average Treatment Effect
Achal Bassamboo, Vikas Deep, Sandeep Juneja
Working Paper
2025
Stein's method for models with general clocks: A tutorial
Anton Braverman, Ziv Scully
field of wilting flowers and abandoned trucks in front of greenhouse.
A new study of the Kenyan flower industry can help buyers and suppliers prepare for uncertainty. 
7 minute read
person and AI figure carry object up stairs in a business office setting.
Like any other new technology, AI should be vetted through a strong product-development cycle. 
4 minute read
three pairs of scientists race to publish their new research
Researchers are rewarded for being the first to discover and publish new findings. But the incentives can come at a cost. 
7 minute
Whether it’s the right dosage to a new drug or the right style of tennis racket for a novice player, it’s important to get your strategy right. 
8 minute read
“If companies don't change, then they won't exist in the future.” 
6 minute read

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Contact us about the Kellogg operations department

Contact list
Phone: 847.491.3603
Fax: 847.467.1220
meds@kellogg.northwestern.edu
Kellogg School of Management
Kellogg Global Hub
2211 Campus Drive, Suite 4111
Evanston, IL 60208-2001