1980

Debra Zahay has been an assistant professor of marketing and e-commerce at North Carolina State in Raleigh for the past two years. She writes with the exciting news that her thesis research on customer information management is to be published as a Marketing Science Institute working paper titled, “Are Customer Information Systems Worth It?: Results from Business to Business Services.” In her spare time, Debra is training for a mini-triathlon and enjoys catching opera performances in Chicago and New York when she has the chance.