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Author(s)

J. Keith Murnighan

Donald Conlon

This paper focuses on the relationship between the internal dynamics and success of a population of intense work groups, professional string quartets in Great Britain. We observed three basic paradoxes: leadership versus democracy, the paradox of the second violinist, and confrontation versus compromise. The central findings indicate that the more successful quartets recognized but did not openly discuss the paradoxes. Instead, they managed these inherent contradictions implicitly and did not try to resolve them. The discussion addresses the study of intense work groups, the forces that drive these paradoxes, and potential applications to other organizational groups.
Date Published: 1991
Citations: Murnighan, J. Keith, Donald Conlon. 1991. The dynamics of intense work groups: A study of British string quartets. Administrative Science Quarterly. (2)165-186.