| Management:
Business school with ambition
By: Karamjit
Singh
December
16, 2002, The
Edge Malaysia
Asians wanting to pursue top-notch business studies at Master's level
won't have to look to the West anymore or fork out around US$100,000,
that is, if Professor Vijay Mahajan lives up to his own expectations
and makes a vision come true.
He has been given the challenge of his life. To take a start-up business
school, benchmark it against the top 50 business schools in the world
and be competitive. The fact that the school is located in India and
not in countries traditionally associated with top business schools
is what makes the challenge even more compelling.
Mahajan is the Dean of the Indian School of Business (ISB) (www.isb.edu)
in Hyderabad, which began its pioneer class last June and offers a
full-time, one-year post-graduate programme (equivalent to an MBA)
besides customised and short-term executive programmes. He has a clear
goal: to build a home-grown global brand in the business-school, or
MBA-school, niche. The ISB's vision is "to become an internationally
top-ranked, research-driven, independent management institution that
grooms future leaders for India and the world". Mahajan's impressive
resume - he has won awards, written extensively for journals, advised
governments and industries the world over and, of course, taught -
suggests that he is well qualified to help ISB achieve its vision.
That is, if he can meet his own expectations.
"I am my own worst enemy," he says.
"I want to create a global brand second to none. I am not here to make money." The ISB is a non-profit organisation, he adds.
He also reveals that the top 20 business schools in the world are
actually losing money. Most of the money to run the schools comes
from benefactors. For ISB , entrepreneurs from India's Silicon Valley
have provided the bulk of the funding needed. Mahajan says they gave
freely because they want to see more people start up companies.
Creating a top business school
So, how does one create a business school in Asia that looks and behaves
like a top 20 business school? "You start with the students,
as they make it global," Mahajan explains. The average work experience
of the pioneer batch was 4.7 years and only the best were chosen.
Candidates sat for the same tests that those in the top 20 business
schools sit for, even personality tests. The latter are important,
says Mahajan, as ISB is dead serious about churning out exceptional
managers. It conducts personality tests to gauge the leadership skills
of potential students.
Mahajan finds it incredible that only 400 of the 7,000 students admitted
every year to the top 20 business schools in the US are from Asia.
"Especially given the economic growth in the region," he
comments. His aim is that between 20 and 30 per cent of students at
ISB should be from Asia and the rest of the world. The ISB is on a
promotional drive to achieve this for its 2003 batch. The cost for
international students for a year is between US$22,000
and US$23,000.
Besides students, another major component to becoming a world-class
business school is to excel in research. And here, Mahajan has fully
tapped his long and distinguished career as an academic. He is also
currently teaching business at the University of Texas and has tapped
some of the best names in business academia to teach at ISB and conduct
research.
He has formed affiliations with the Kellogg School of Management,
the London Business School and The Wharton School at the University
of Pennsylvania. This year - ISB's first - sees half its faculty coming
from these schools.
"They fly in to teach our students and it is on a voluntary basis," he says.
"Believing in and creating a global brand is a fantastic dream, and they all
want to help make this happen."
Even Asian faculties are keen to be a part of Mahajan's vision. The
highest-paid professor at the Chinese University of Hong Kong is going to be
teaching a course at ISB next year. Not surprisingly, Mahajan says ISB will
churn out the best of the best, who would have been taught by the best.
Such has been his early success at recruiting top faculty that Dipak
Jain, Dean of the Kellogg School of Management, Northwestern University,
Illinois, is quoted as saying, "Any business school
would die for the faculty ISB has under one roof."
Research the key
To Mahajan, having top faculty is the key as they will not only help
raise the profile of his fledgling business school but also provide
excellent support to the research being carried out. Here, the focus
is crystal clear. "We will focus our research on the emerging
economies of the world where 80 per cent of the global population
lives."
The managers ISB will be creating are for the emerging markets and will receive
a heavy dosage of the issues facing this market segment.
Among the stark realities of the world, one is the fact that in many parts of
it, electricity is not a given right. So, how does one sell products and
services to a market that lacks this utility?
"Context is very important and our students will get a close look at the issues," Mahajan promises.
Towards this purpose, six centres of excellence will be set up by
next year to carry out research in Leadership and Change Management,
Entrepreneurship, Technology, Managing in Emerging Markets, Strategic
Marketing and Analytical Finance. Mahajan says the centres will imbue
future business leaders with the entrepreneurial spirit and expertise
they need to succeed in an ever changing business environment.
Corporate training
Another area targeted is in the lucrative corporate education market. Mahajan
wants to see companies from the world over sending their executives to ISB for
corporate education. But he will be picky, he says.
"We only want the most senior of executives as we are not keen on training per
se, but on issues involving business. They will be challenged to think about
these issues."
The target is to attract US$10 million worth of executive business in three years, which, according to
Mahajan, will make ISB one of the largest schools for corporate training.
"The response to this in India has been fantastic from all the corporations I
have visited and I hope to find the same enthusiasm when we market overseas."
And if one is targeting top-level achievers and aiming to mould people into
top-level achievers, obviously the environment must be top-class, too.
The designer for the campus had done work for the Hyatt Hotel chain, Mahajan
reveals.
"Our 100-room campus-living accommodations are akin to five-star hotels but with
no room service," he says with a laugh. This being the age of the Internet, there are 3,000
Internet access points all over campus for total connectivity. And, of course,
all students are required to have a laptop. Those who don't can lease one from
ISB.
Reporting to a board of customers
With the school in its infancy and Mahajan busy putting the pieces in place, he
takes great pains to ensure that the students are very involved in what he
does.
"Without fail, no matter where I am, I report once a week to the vice-president
of academic affairs in the students council." The students are vocal in their opinions but he feels this weekly exercise
helps keep him honest. He calls this reporting to his board of customers.
It is not too difficult to imagine some Malaysians sitting on this
board some time in the not-too-distant future. Indeed, the combination
of a world-class faculty, high-achieving fellow students (which also
makes for great networking) and extremely competitive pricing, all
within an eight-hour flight from home will be hard to resist.
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