• Senior-level executive leaders who want to create value through reframing and driving organizational change
• Cross-functional executive teams who are tasked with reframing and driving organizational change
• Groups or teams charged with delivering a change initiative

• Gain insight into the relationship between organizational strategy, the external landscape, and change agendas
• Understand the dynamics between change management, organizational design and project management
• Develop an action plan for your own real-life change challenge
• Appreciate the psychological and physical demands of change on the people within an organization
• Leave with a robust and reusable change management methodology

This program is designed to be utilized as a workshop. Two case studies will be used throughout the program to demonstrate change management concepts, however, participants are encouraged to bring their own work-related change challenges to the program.

Anticipating and Defining Necessary Organizational Change

• Understand how the business landscape and business strategy act as the guiding force for most change agendas
• Define what the desired state of change is and how it differs from the current state
• Consider the impact of change on the entire organizational ecosystem

Planning for Organizational Change

• Learn how to write a business case for change
• Consider the institutional enablers and barriers to change based on the organization’s history and culture
• Collect and synthesize key data to guide the direction and impact of change plans
• Identify and understand how to address key stakeholders’ concerns

Implementing the Organizational Change Plan

• Discover how to use advocacy and influence to promote and drive the change agenda with key stakeholders
• Learn to manage resistance to proposed change
• Explore options for linking change management plans to related project management plans
• Learn how to build and deliver four key change implementation plans addressing communications, education, accountability and resource support

Sustaining Organizational Change

• Explore the psychology and physiology of change
• Identify key change metrics and create a system for monitoring progress and success
• Discover how to create a flow of sponsorship for change to each level of the organization

Jill Zimmerman - Academic Director; Executive Vice President, Chief People Officer, Hilco Global

Shana Carroll - Clinical Associate Professor of Management Communications; Associate Chair of the Management & Organizations Department; Co-Director of the Leadership Development and Communications Program (LDEV)

Richard Jolly - Clinical Associate Professor of Management & Organizations

Stephen King - Adjunct Professor of Executive Education

Loran Nordgren - Professor of Management and Organizations

Nicholas A. Pearce - Clinical Professor of Management & Organizations

"This experience widened my perspective as an internal and external change agent. New concepts were introduced with practical, actionable application. Familiar concepts were presented with a new perspective that inspired deeper thought. Equally important, the diverse experiences shared by my fellow participants highlighted the wealth and breadth of knowledge that exists in this type of global learning environment. I can’t speak highly enough about this experience."
Assistant Director/Organizational Consultant, SamaraCare Consulting

"Driving Organizational Change departs from traditional change management models to focus on change leadership with an emphasis on the human aspects of change. The program is a potent mix of concepts/frameworks and opportunities to put those ideas into practice. The diversity of participants (range of sectors, industries, geographies and professions) made for a particularly rich learning experience."
Director, Human Resources, Independent Electricity System Operator (IESO)

"When I signed up for [this program], I was seeking the latest tools and ideas for facilitating organizational changes within my company, as well as an opportunity to test drive the tools before returning to my workplace. My expectations were exceeded! The [faculty] covered a wide spectrum of implementing change within an organization and provided lots of hands-on learning opportunities. In working closely with fellow participants, we developed such camaraderie that we’ve stayed in touch since completion of the program."
Managing Director, Demand Management, Blue Cross Blue Shield Association