Leadership and Strategy > Managing the New Workforce
Managing the New Workforce |
| Upcoming Sessions |
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cancelled |
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| Key Benefits |
| During this course, you will: |
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Enhance your knowledge about the forces that shape and motivate the New Workforce |
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Develop frameworks and language for discussing the real issues you face at work |
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Increase your ability to identify New Workforce challenges and act on them before they become a drain on productivity |
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Build your leadership toolbox and bring real techniques and strategies back to the workplace for immediate implementation |
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 © Nathan Mandell
Professor Karen L. Cates |
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| Program Content |
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Generations at Work
- Learn the underlying factors that contribute to what 60% of executives experience as tension among the generations at work
- Understand workplace expectations for the different generations
- Identify solutions to enhance the productivity of Baby Boomers, Generation X and Generation Y
- Take a new look at diversity management aimed at motivating your workforce to give 100% all the time
- Understand the fundamental brain functions that contribute to biases at work and how to overcome them
- Engage in "courageous conversations" (TM) to learn new communication techniques and manage differently
Conflict Management and the New Workforce
- Learn the value of process in conflict situations and follow a four-step model to address problems at work
- Engage in a "fish bowl" workplace simulation involving an employment conflict between an older management team and a younger worker
- Learn about your preferred approach to conflict and how to increase your tool box of strategies to address it
Multi-Cultural Teams
- Identify the many forms multi-cultural teams can take to get the work done
- Understand how cultural assumptions affect productivity, and how to leverage differences for success
- Experience an up to date primer on employment laws applicable to the new workforce including relevant U.S. law and its international implications and counterparts
- Insights into new workers in terms of their language, personal style, facility with technology and approach to work and life
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