Globe and Mail (Canada)
Maple Leaf moves into crisis mode
August 21, 2008 - From the article: “They face a very, very difficult challenge here and it's very important that they have stepped forward and accepted responsibility,” said Daniel Diermeier, a professor of regulation and competitive practice at Chicago's Kellogg School of Management. “They have chosen to protect their brand, rather than protecting their legal liability. This is correct – they can deal with legal issues later, after they've rescued the brand.” He said the company is making the right moves to regain consumers' trust, and added it's essential that it shows concern for its customers, regardless of potential lawsuits. Read more

InsideCounsel
Through the Mud: Going into litigation with a tarnished image is tricky, but it’s possible to prevail.
August 1, 2008 - From the article: Once the jury is in place, “The number one thing you have to understand is how this particular issue is going to be perceived,” says Daniel Diermeier, a professor at Northwestern University’s Kellogg School of Management. Diermeier lectures on crisis management. “If it is a very technical issue, it will be very difficult, sometimes impossible, to convince the general public. It’s not that they don’t believe you—though that may be true as well. The main problem is that they don’t understand.” Read more

Kellogg team triumphs in final round of case competition
Students win first place in 2008 Walter V. Shipley Business Leadership Case Competition
May 9, 2008 - This April, five Kellogg School students competed against peers from other top business schools in the Walter V. Shipley Business Leadership Case Competition. Kellogg came out on top. Read more

Nonprofit Management Executive Education: Strategic Leadership
10/5/08 - 10/7/08